From July 2 we at Glocal After School started training on the Operational Guideline with Health Protocol for Tourism Sector in collaboration with Nepal Tourism Board. The first phase training concludes today after training and interaction with 506 participants from Hotel Association Nepal (HAN), Trekking Agencies’ Association of Nepal (TAAN), Nepal Association of Tour & Travel Agents (NATTA), Nepal Association of Rafting Agencies (NARA), Restaurant and Bar Association of Nepal (REBAN), and Tourist Bus Association Of Nepal. Mr. Roopesh Shrestha, Multi-Property Director of Learning and Development at Marriott Hotels and Mr. Prakash Khatiwada, SEO Specialist Nepal were trainers of the training session.
What is the Operational Guideline with Health Protocol for Tourism Sector?
It is a 62-page long document published by the Nepal tourism board on health and safety protocol. It describes how tourism-based organizations such as hotels, restaurants, Travel, and tour companies, travel guides can operate their business after things go normal to avoid the transmission of coronavirus. There are specific protocols for every industry related to tourism. It is edited and overseen by Prof. Seth Sicroff, Nepal Editor and Expert, Harvard University, USA.
Learnings from the sessions
I became a fan of Roopesh sir after these training sessions. He is a phenomenal speaker and his expertise in the sector of tourism and hospitality gave a totally different experience to the training sessions. Although I am not new to the digital marketing sector as I was for tourism and hospitality but I learned a lot from Prakash sir as well.
My biggest learning was from the experience of the participants. Listening to the views and opinions of the participants who are in tourism and the sector from decades was an amazing experience. Listening to their stories on how they are coping up with this situation gave me the energy to keep the hustle in life.
I was happy to see how everyone in their sector was using technology to uplift their brand and do a rebranding of their organizations for example members of REBAN were making things ready to use QR based menu system to avoid physical interaction with the customers and plan of using disinfection tunnels in hotels. Overall everyone was making things ready to work and revive. I remember one important point from the sharing of Roopesh sir on how we should do copetition instead of competition to revive the whole tourism sector of Nepal. I could see the feeling of working together among participants which made me happier because everyone was concerned about creating a positive brand image of Nepal as safe.
I hope things go better and tourism again booms in Nepal and we can brand Nepal as safe touristic destination all over the world using the health safety protocol provided by Nepal tourism board.
Here is link of the Operational Guideline with Health Protocol for Tourism Sector.